Privacy Policy for Mithra Foods : Delivery Partner

Last updated: August 29, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural.

Definitions

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Application refers to Mithra Foods : Delivery Partner, the software program provided by the Company.
• Company (referred to as "We", "Us", or "Our") refers to Mithra Foods, 4/167B, J.J.Nagar, Pulivalam, Tiruvarur, Tamilnadu - 610109.
• Country refers to Tamil Nadu, India.
• Device means any device that can access the Service.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Usage Data refers to data collected automatically.
• You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including:

• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service, which may include information about Your Device’s IP address, browser type, etc.

Information Collected while Using the Application

We may collect, with Your permission, information about your location to provide certain features. You can enable or disable access through Your Device settings.

Photo and Media Policy

Collection of Photos and Media Content

Our Service may request access to your device's photos, media, and files to enable specific features. We will access your media files only with your consent.

Use of Photos and Media Content

Any photos, media, or content you upload will be used as per the Application’s functionality, such as sharing within your account. We do not use your media content for any other purpose without permission.

Storage and Sharing of Photos and Media Content

Uploaded photos may be stored on our servers or those of a third-party Service Provider. We do not share or sell your photos to third parties without consent.

Managing Photos and Media Permissions

You can manage permissions through your Device’s settings. Disabling permissions may limit certain features.

Retention of Photos and Media Content

Photos and media will be retained as long as necessary or as required by law. You may request deletion at any time.

Use of Your Personal Data

• To provide and maintain our Service
• To manage Your Account
• For the performance of a contract
• To contact You
• To provide news, offers, and other information
• To manage Your requests

Retention of Your Personal Data

We retain Your Personal Data only as necessary to fulfill our obligations, comply with legal requirements, and resolve disputes.

Transfer of Your Personal Data

Your information may be transferred to computers outside your jurisdiction where the data protection laws may differ.

Delete Your Personal Data

You have the right to delete Personal Data. Contact us to request deletion.

Disclosure of Your Personal Data

Your data may be disclosed for business transactions, legal obligations, and to protect rights or prevent harm.

Security of Your Personal Data

While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

We do not knowingly collect data from anyone under 13. If we learn we have collected data from children under 13, we will delete it.

Advertising ID

1. Information Collection

a. Device Information and Advertising ID (AD ID)

Our app may collect certain device information, including the Advertising ID (AD ID), which is used to uniquely identify a device for advertising purposes. Although our app does not display ads, certain third-party services integrated into our app may request the AD ID for other purposes, such as analytics or crash reporting.

b. Third-Party Services

We use the following third-party services, which may indirectly collect or request the AD ID:

• Google Play Services - Wallet: Used for payment processing and access to Google Pay. While this service may access certain device information, it does not directly use the AD ID in our app.
• Firebase Messaging: This service is used for sending notifications and updates. Firebase Messaging may collect device information, including AD ID, for tracking engagement metrics, especially when linked with Firebase Analytics.
• Google Sign-In: We use Google Sign-In to allow users to authenticate via their Google accounts. Google Sign-In does not directly use the AD ID for authentication but may access device information to facilitate a seamless login experience.
• Firebase Crashlytics: Used to track and log app crashes, which helps us improve app stability. Firebase Crashlytics may collect device identifiers and may use the AD ID indirectly, especially when linked with other Firebase services.
• Google Maps SDK: This SDK is used to provide map functionalities. Although Google Maps SDK itself does not use the AD ID, it may pull in permissions that could indirectly access this identifier when combined with other Google services.
• Firebase Installations: This service generates unique installation identifiers. While it does not directly use the AD ID, it may collect device information for managing unique installations in connection with Firebase services.

2. How We Use Collected Information

We use the collected information to:

• Improve app performance, functionality, and user experience.
• Diagnose and fix issues with app performance.
• Track anonymous analytics to understand how our app is used.
• Authenticate and provide secure access to user accounts.
• Facilitate payment processing and in-app purchases.

3. Data Sharing and Transfer

We do not sell or share your personal data with third parties for advertising purposes. However, third-party services integrated into our app, like those provided by Google and Firebase, may collect and use data according to their privacy policies. For more details, please refer to:

• Google Privacy Policy
• Firebase Privacy and Security

4. Managing AD ID Access

You can reset your Advertising ID or opt-out of interest-based ads in your device settings. For more details, please visit the Google Support page on ads settings.

Links to Other Websites

Our Service may contain links to external sites. We are not responsible for their privacy policies or practices.

Changes to this Privacy Policy

We may update Our Privacy Policy periodically. Changes are effective when posted on this page.

Contact Us

If you have questions about this Privacy Policy, contact us at mithrafoodstvr@gmail.com.